Who it's for
The operating layer for housing compliance.
Noxera is built for the organisations, and the people inside them, who are accountable when a repair has to be proved: housing associations, local authorities, ALMOs and managing agents today, and every landlord these duties reach next.
The shared problem
The problem isn't your systems. It's the gap between them.
Wherever a portfolio grows into thousands of homes, the same pattern appears: residents to keep informed, inspectors and contractors to coordinate, statutory compliance to evidence, and leadership who need to trust the information behind critical decisions. No single system sees the whole of it, because no single system was ever meant to.
Noxera doesn't replace your existing systems. It's the operating layer for housing compliance, sitting on top of what you already run and connecting the people, processes and information you have through intelligent workflows and one auditable operational record. You adopt the capabilities you need, and it works alongside what's already in place. Not another system to manage.
Where you have a system, we connect to it. Where you have a gap, we can fill it.
Find yourself here
What changes, by the job you do
Three people usually carry this between them. Each needs something different from the same record.
You own the stock and the investment programme.
Which components are failing, where risk concentrates, and whether the condition data behind a 30-year plan reflects what actually happened on site. Noxera builds an operational history per component over your asset register, so the plan rests on the work that was done, not the last survey.
You own delivery, and the backlog.
Repairs, voids, contractors, and the daily question of what's overdue and who is holding it. Noxera gives one live view across desk, field and job site, a single owner per case, and escalation that fires before an SLA breaks rather than after.
You own the evidence, and the file when it's asked for.
Awaab's Law timescales, the statutory hazards, the Ombudsman case. Noxera assembles the evidence chain as the work happens, with statutory clocks running from the moment of awareness, so an audit is a one-click timeline instead of a five-day reconstruction.
Who it's for
The organisations Noxera is built for
Landlords who have to prove a repair was done, on time, with evidence. Social housing is where those duties bite first and hardest today. Noxera sits on top of the systems these organisations already run.
Registered providers under consumer regulation.
Accountable to the Regulator of Social Housing under the Consumer Standards and C-grades, to Awaab's Law timescales, Decent Homes, the Building Safety Act and the Housing Ombudsman. This is where Noxera starts and fits deepest: it holds the evidence chain and runs the statutory clocks.
Retained council housing, under the same regulation.
Council-owned stock under the same consumer regulation, often on legacy systems, with responsibility split across departments. Noxera threads the workflows and gives one operational record without ripping out what's already in place.
Accountable to both landlords and residents.
Arms-length organisations and managing agents answering to both landlords and residents, frequently across multiple client systems. Noxera gives a consistent, auditable operational record across portfolios.
If you don't have the systems
Where there is nothing to connect to, we can be the system.
Most providers run a housing management system and connect Noxera to it. Plenty of others never bought the rest: no inspection app, no contractor app, no structured way to keep a resident informed. The work happens on paper, phone calls and a shared inbox. You can run Noxera's own capabilities in those places, on the same operational record, and connect the pieces you do have.
Below a certain size, the inspection app, the contractor app and the resident comms tool were never bought, because nobody could justify three procurements to serve a few thousand homes. Noxera gives you those three off one subscription, and you keep whatever housing system you already run.
You answer to the landlord and to the resident, and the landlord's system is the one you have to live in. Where it stops short, run Noxera's capabilities on top so your teams get one way of working, and the landlord still gets everything written back to their record.
Every client hands you a different system, and none of them gives you a view across the portfolio you actually manage. Noxera connects to each and holds one consistent operational record over all of them, with our own capabilities filling in for the clients whose stack has holes.
One limit, stated plainly: we will not be your housing management system, and we will not replace your asset register. Those stay your system of record. The compliance evidence we assemble is only defensible if they do.
Where we go next
Social housing is where these duties landed first, not where they stop. The Renters' Rights Act extends a Decent Homes Standard and Awaab's Law to the private rented sector, which means build-to-rent operators and private landlords will have to prove the same things on the same clocks. Beyond the rented market, the same shape of problem already runs through commercial and mixed-use property, facilities management, and healthcare and education estates: thousands of assets, fragmented systems, statutory compliance to evidence, contractors to coordinate across organisational boundaries. We are building for all of it, and we are proving it first where the deadlines are already statutory.
The common thread
Different portfolios, the same operational problem
Whichever of these describes you, the shape of the challenge is the same.
Portfolios large enough that no one person, and no single spreadsheet, can hold the full operational picture.
Work spread across disconnected tools, inboxes and departments, so the information behind a decision is never in one place.
More to evidence, more often, with less room for error, and regulators who expect a complete trail on demand.
Delivery that depends on third parties, where SLAs, ownership and accountability have to hold across organisational boundaries.
The need for a single, trusted operational record where every action is owned, traceable and backed by evidence.
The layer that connects it all: people, processes and information in one auditable environment, working alongside the systems you already run, and filling in where you have none.
Ready when you are
See where Noxera fits your portfolio.
Tell us about your organisation and we'll take it from there: a walkthrough of the platform, an onboarding plan shaped around your teams, and a scoped paid pilot with success criteria agreed in writing before it starts.