Who We Are

Operational complexity has outgrown the way teams coordinate across systems.

Noxera exists to change that: connecting people, processes and information in one trusted operational environment for organisations with complex operations. We're starting with UK social housing, where the pressure to respond faster, prove more, and manage more risk is most acute.

Our Mission

Build the operating layer for housing compliance, starting where the pressure is greatest.

Landlords coordinate residents, inspectors, contractors, compliance officers and leadership across thousands of homes, through fragmented systems, manual processes and departmental silos. As portfolios grow, operational complexity grows faster than the technology supporting it, and the evidence that a repair was done properly ends up scattered across systems that were never designed to talk.

Noxera doesn't replace your existing systems. It's an operational layer that sits on top of what you already have, connecting people, processes and information through intelligent workflows and one trusted operational record. Organisations adopt the capabilities they need, and where they have no system at all, ours can fill the gap.

The thesis

UK housing needs a connector layer, and nobody is building one.

This is the bet underneath the product. It's worth stating openly, because it's the same argument whether you're buying from us, integrating with us, or funding us.

01 · The layer is missing

Neutrality can't be retrofitted.

Every landlord runs a housing system, an asset register, contractors on their own tools, and a stack of point solutions. Nothing sits across them holding the compliance story, because every vendor's incentive is to pull work into their own product. A connector layer only works if it is neutral, and neutrality is almost impossible to bolt onto a system of record after the fact.

02 · Connectors are product

Built once, reused, not billed per customer.

The usual model is a bespoke integration per customer, sold as consultancy and maintained forever. We build each connector once, as a reusable piece of product, and reuse it across every landlord on that system. How much of a deployment reuses is the number we manage the company by. It decides whether this is software economics or a services business wearing a SaaS badge.

03 · Open, not walled

A partner programme beats a walled garden.

A layer gets more valuable the more systems plug into it, so the sensible move is to make connecting easy rather than to fence others out. Field service tools, sensor providers, compliance specialists: their product gains a defensible evidence trail, ours gains reach. We would rather be the layer everyone connects to than one more thing competing for the same desk.

Three audiences, one argument. A landlord gets a record no single vendor could have given them. A vendor gets distribution and an evidence trail they didn't have to build. An investor gets a business where the second customer on a given system costs a fraction of the first.

What Guides Us

Three principles shape every decision.

01

Build with the sector, not for it.

Every feature is shaped by conversations with housing providers. We ship early, listen hard, and iterate with the teams who use the product every day. If it doesn't work for them, it doesn't ship.

02

Clarity beats cleverness.

The sector doesn't need another tool stuffed with features. It needs one where priorities are obvious, ownership is clear, and the right thing is easy to do. Boring, legible, reliable.

03

Compliance is a floor, not a feature.

Awaab's Law, the Homes Act, the Ombudsman. These aren't edge cases to bolt on later. They're the baseline we build against. Compliance shows up in the core workflow, not a separate module.

Tenants deserve safe homes. The people responsible for repairs and compliance (operators, surveyors, contractors, inspectors) deserve tools that make it natural, not burdensome. That's what Noxera is built to do.

The Noxera team

What We Stand For

Our values in practice

Control, not complexity

Feel in control, without the heavy lift.

The market doesn't need another complicated platform. It needs a way to feel in control of high-pressure work, without adding more admin, more tabs, or more training days.

Staff pressure matters

Built for humans, not processes.

We design for the humans doing the work, not just the process on paper. Overloaded teams need simpler tools, not more admin. If a feature adds friction for frontline staff, it isn't ready.

Low-friction adoption

Work alongside what you already have.

If it feels heavy, disruptive, or admin-intensive, we've got it wrong. Noxera should slot in with your existing systems, not demand a rip-and-replace to earn its place.

Evidence by default

Accountable by design.

Every action performed through Noxera is owned, traceable and supported by evidence. That's what keeps every stakeholder, from frontline teams to leadership, working from operational information they can trust.

The people

A small team that has built regulated software before.

We're heads-down and not making individual introductions publicly yet. Here is what the team is made of. You'll meet everyone by name on the first call.

Where we've built

Thales, ASML, PwC, SUEZ.

Defence, semiconductor manufacturing, professional services and utilities. Industries where an audit trail isn't a feature request, and "we think it was done" has never been an acceptable answer.

What we've built

Fifteen years of CRM and field service.

In regulated industries, on the enterprise side: the systems that dispatch the engineer, capture the evidence on site, and hold up when an inspector asks about it two years later. Noxera is that pattern, pointed at housing.

Who we've listened to

More than 100 housing interviews.

Repairs managers, surveyors, compliance leads, contractors and directors across UK housing. The product is shaped by what they told us was broken, not by what we assumed from the outside.

Who we build with

An enterprise platform vendor Noxera is built as a badged ISV on an enterprise application platform, so the infrastructure underneath is hardened, supported and audited by people who do only that.
Contractor and field service delivery Partners who run repairs on the ground. They keep us honest about how work is actually dispatched, evidenced and signed off, rather than how a diagram says it should be.
Sensors and environmental monitoring Hardware and data partners feeding readings in to prioritise risk. A sensor informs the decision, it never starts a statutory clock on its own.
An open connector programme Any vendor in the sector can plug into the layer. Their product gains a defensible evidence trail, ours gains reach. We would rather be connected to than competed with.

The Sector We Serve

Who Noxera is built for

Landlords under pressure to respond faster, prove more, and manage more risk, with less room for error. Social housing is where those duties bite hardest today, and the Renters' Rights Act extends the same standard to the private rented sector next.

Housing Associations

Registered providers managing 1,000–50,000 homes.

Under RSH scrutiny, Ombudsman oversight, and growing consumer-regulation expectations. Noxera gives directors visibility without adding to frontline load.

Local Authority Housing

Council repairs and compliance teams managing public stock.

Legacy systems, split ownership across departments, and hard deadlines on repairs. Noxera threads workflows without ripping up what's already in place.

ALMOs & Managing Agents

Arms-length organisations and managing agents.

Accountable to both landlords and tenants, often across multiple client systems. Noxera provides a consistent operational record across portfolios.

Social housing is where Noxera starts, not where it stops. The same duties are extending to private landlords, and the same operational complexity already exists across the wider property industry.

Ready when you are

A guided onboarding.

Tell us about your organisation and we'll take it from there: a walkthrough of the platform, an onboarding plan shaped around your teams, and a scoped paid pilot with success criteria agreed in writing before it starts.

Design Partner Programme

A small number of places are open for 2026. Weekly working sessions with the founding team, direct influence over what gets built, and priority on the roadmap.

Apply to be a design partner